At Looh Press, we are committed to ensuring our books reach our readers safely, securely, and as quickly as possible. To provide you with reliable and cost-effective shipping worldwide, we partner with Transglobal Express.

Through this partnership, your orders are fulfilled utilizing a network of top-tier global couriers—including DHL, UPS, DPD, FedEx, and USPS—allowing us to offer world-class, trackable delivery service at highly competitive rates.

Order Processing

All book orders placed through loohpress.com are carefully packed in protective materials to ensure they arrive in pristine condition.

• Processing Time: Orders are typically processed and dispatched within 1-2 business days after payment confirmation.

• Pre-orders: If your cart contains a pre-order title alongside currently available books, the entire order will be held and shipped together once the pre-ordered item is in stock.

Shipping Methods & Transit Times

Because we use Transglobal Express as our logistics partner, we are able to offer flexible delivery speeds to over 220 countries. Transit times depend on the destination and the service level selected at checkout.

UK Domestic Delivery

For our readers within the United Kingdom, we offer fast, trackable door-to-door delivery.

• Standard Economy: Delivery within 2-4 business days.

• Express Delivery: Delivery within 1-2 business days (Next working day options are available depending on the time of order).

International Shipping

We proudly ship our titles globally. When checking out, you can choose between economy and express options for most international destinations:

• International Economy: A highly cost-effective, day-definite service typically fulfilled by road or standard commercial air networks. Generally takes 4-10 business days depending on the region.

• International Express: A premium air freight service delivering in 1-4 business days to major worldwide hubs (e.g., USA, Canada, Europe).

• Printed Paper & Super Economy: For lightweight book shipments (like single paperbacks) to destinations such as the USA, we utilize specific economy postal services (like USPS Smartmail or Landmark Global). Transit times are longer, but these services offer excellent value for single-book orders.

Shipping Costs

Shipping rates are calculated dynamically at checkout based on the total weight of the books in your cart and your delivery address. Thanks to our partnership with Transglobal Express, we are able to pass on heavily discounted shipping rates—often a fraction of standard carrier prices—directly to you.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to trace your parcel. Because Transglobal Express integrates seamlessly with major carriers, your tracking link will provide real-time updates directly from the courier (e.g., DHL, DPD, or UPS) handling your final delivery.

Customs, Duties, and Taxes (International Orders)

• Customs Clearance: When shipping outside the UK, your package may be subject to customs clearance procedures, which can occasionally cause delays beyond our original delivery estimates.

• Import Duties & Taxes: All international orders are shipped Delivered Duties Unpaid (DDU). This means the recipient is responsible for any applicable import duties, local taxes, or customs clearance fees levied by the destination country.

• A Note on Books: Fortunately, many countries—including the US and much of the EU—do not apply import duties to printed books, academic texts, or educational materials. However, we recommend verifying your local customs regulations regarding printed matter if you are unsure.

Missing or Damaged Items

We use sturdy, book-specific packaging to protect your items during transit, but we understand that issues occasionally occur once a parcel leaves our hands.

• Damaged in Transit: If your book arrives damaged, please retain all original packaging and contact us within 7 days of delivery with photos of the damage. We will coordinate with Transglobal Express and the carrier to resolve the issue and arrange a replacement.

• Lost Parcels: If your tracking has not updated in an unusually long time, or indicates it was delivered but you haven’t received it, please notify us immediately so we can open an investigation on your behalf.

Need Further Assistance?

If you have any specific questions regarding shipping rates, bulk book orders for academic institutions, or an existing delivery, our team is here to help.

• Email: admin@loohpress.com

• Address: Looh Press Ltd, 19 Brunswick Street, Leicester, England, LE1 2LP